faqs

Do I need a doctor’s referral? No, no referral is required.

Does talk therapy really help?

Yes. It isn’t “just talk.” You will receive specific tools and strategies that can be used today and for the rest of your life to cope with the challenges you face

What happens during a counselling session?

Sessions last 50 minutes. Both you and the counsellor may talk and ask questions. You will not be told what to do, but will be listened to in a nonjudgmental way and offered new ways to look at things and new frameworks in which to place things. Your counsellor will be encouraging and supportive but not coercive.

How frequent are the sessions?

This depends on the individual and will be worked out with your counsellor.

What topics can be discussed during a session?

Any topic is suitable. Any experience or subject that you feel is important is open for discussion.

What are the common reasons people seek counselling?
Relationship difficulties, like arguments, extramarital affairs, sexual dysfunction and loss of intimacy.

  • illness, grief and loss.
  • Life transitions and adjustments such as divorce, job loss or death of a loved one.
  • Personal growth and self-knowledge.
  • Treatment for addiction and substance abuse.
  • Sexuality and sexual identity.
  • Mood disorders, such as depression, anxiety and stress.
  • Marriage or premarital counseling
  • Parental challenges for new parents or parents of teens, including attachment issues.
  • Loneliness.
  • Challenges of blended families.
  • Abuse of any form in any relationship.
  • Child issues, including abuse or behavioral concerns.
  • Challenges with foster children.

Will counselling be confidential?

Yes. Your privacy will be respected at all times. The only exceptions are when a child needs to be protected or when there is a risk of serious or imminent threat to life, health or property. We are obligated to act to prevent criminal acts, violence and the threat of violence.

Does the counsellor take notes?

Yes. These notes are stored securely in accordance with the guidelines from the Australian Counselling Association.

How can I be sure of the counsellor’s professionalism?

All counsellors must be currently registered with an Australian professional body that mandates ethics and continuing education, such as the Australian Counseling Association or the PACFA.

What if I am not satisfied with your service?

Please contact us and let us discuss the situation. Meeting the needs of our clients is important to us, and we grow from your feedback.
CONFIDENTIALITY AND PROCEDURAL CONCERNS FOR COUNSELLING

The counselling which we provide and the records thereof are confidential within the limits of the law and the ethics of the counselling profession. Records are kept for legal purposes and as an aid in the client’s progress. It is possible that records can be subpoenaed by a court order. Additionally, if it appears that you are an imminent danger to yourself or others, we are ethically and legally obligated to act. This protects your health and safety and the health and safety of those with whom you interact.

Questions to Ask Before You See a Counsellor